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DOT OSP License @ 29999/- ₹

  • Department of Telecom (DOT) OSP License is required for all call centers
  • DOT OSP License is compulsory for telecom startups
  • DOT OSP License takes 1 month to 3 months to obtain and conditions need to be complied with before issuance of license
  • Includes Government & Professional Fees
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DOT OSP License

DOT refers to Department of Telecommunication and OSP refers to Other Service Providers, both of them are necessary for the corporation like ecommerce, call centre etc, In this article I have provided all the information for the licence. NTP refers to New Telecom Policy and which was incorporated in 1999, service providers in India implicated in providing services like tele-banking, tele-medicine, tele-education, tele-trading, e-commerce, call center, network operation center and other IT Authorize Services, using telecom resources are named as “Other Service Providers” (OSP). These Other Service Providers are necessary to obtain an OSP Registration from the Department of Telecommunication (DOT).

Introduction to OSP License

OSP provide services in the Telecommunication Industry which uses telecom resources which involves BPO/call centers, telemedicine, e-commerce, telebanking,-education, and other IT enabled services, Department of Telecommunication under the New Telecom Policy (NTP) 1999 made it necessary for OSPs using telecom resources to attain License.

The Telecom Commission formulated terms and conditions in Feb 2000 with regard to OSPs and Department of Telecommunication provides registration to telecom resources providing an range of services, which includes services like telebanking, call center and other IT enabled services as mentioned above. According to the Terms and Conditions formulated by the Telecom Commission in Feb 2000, OSP’s can take telecom resources from official Telecom Service Providers only and should not provide switched telephony. Further, the DOT must register OSPs using telecom resources for providing an arrangement of services like call center, tele-banking and other IT enabled services as mentioned above. So, the Department of Telecommunication now registers OSPs in India and has registered over 2500 cases since start.

Registration Applicability

Service providers in India occupied in providing services mentioned below, using telecom resources are necessary to get OSP Registration and Telecom Resources are telecom services used by an OSP including, but not limited to Integrated Services Digital Network (ISDN), Public Land Mobile Network and /or the telecom bandwidth provided by authorized telecom service provider.

Call center
Network operation center
Other IT Enabled Services

DOT or OSP License Registration Requirement

To attain an OSP Registration in India, it is compulsory for the entity to be a Private Limited Company. Therefore, Entrepreneurs having tactics for starting a call center or BPO or e-commerce or other IT Enabled Services should incorporate a Private Limited Company. Documents which are necessary for OSP Registration are as follows:

Certificate of Incorporation of Private Limited Company
Power of Attorney authorizing the authorized signatory
Name of Business and Activities Proposed
Articles of Association and Memorandum of association
List of Directors
Present Shareholding

Documents Required for DOT OSP License

MOA, AOA and Certificate of Incorporation of the company.
Board Resolution for director authorization to file application.
List of Directors & Shareholders with Details
Demand Draft
INC-22 form for address Proof of the Company.
KYC details of all Directors
Income Tax Return of last three years (if any) Latest MSEB Bill or Telephone Bill of register office address
Information regarding Proposed Business Activity.

Registration Compliance

Once a OSP Registration gets the approval, the consent is substantial for a time of 20 years – unless otherwise expressly mentioned. To look after the compliances, each of the OSPs is necessary to submit an “Annual Return” to the DOT mentioning the activities undertaken and the present status of the OSP. The annual returns for OSP License renewal have to be submitted with 6 months of completion of financial year. OSPs should maintain compliance with the Terms and Conditions prescribed by the Department of Telecommunication for OSPs.

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